Current System Status

  • Microsoft Email problems

    Fri, 21 Oct 2016 15:44:49 +0100

    We are currently seeing a large amount of emails being deferred when sending to hotmail/outlook and other microsoft addresses. This includes and domains that have emails hosted with outlook services.

    This looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mailservers. Our admin team is currently investigating and attempting to contact them for further details, or a possible work around.

    On inspection this may not be effecting all emails sent to these addresses, but a large amount are being blocked. This will cause bouncebacks to the sender, so you can see which emails have been blocked.

    Our apologies for any inconvenience caused here in the meantime.

  • SSH Access

    Mon, 24 Oct 2016 16:48:48 +0100

    Due to scheduled maintenance SSH access to our platform is currently unavailable.

    Full access will be restored once the maintenance has completed however we do not have a time-frame for this currently. We will post further updates here as receive have them.

  • MS SQL Database Servers

    Thu, 27 Oct 2016 12:13:41 +0100

    We are currently seeing abnormal behaviour on these servers, and are investigating the causes.
    We expect to have them back to normal operation soon, and apologise for any inconvenience caused.

    During this time MS SQL Databases on the Windows Platform will not be accessible.

    12:51 - This has now been resolved.

Planned System Maintenance

There is currently no planned maintenance.